Billing & Subscription
Navigation & Accessibility
Trading & Researching
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| Billing & Subscription |
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When will I be billed? |
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Initial payments are charged at the time of registration. Subsequent payments are charged on or about the first of the appropriate month. For new monthly plan subscribers who sign up in the last half of the month, the second payment will not be charged until the 1st day of the second month following your registration.
For example, if you register on August 20th, the initial payment is due August 20th and the second payment is due on October 1st. |
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What methods of payment are accepted? |
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At present FRC accepts only Visa and Mastercard for subscription payments. If this is not convenient for you, you may send an email to Billing@FuturesResearchCorp.com outlining your concern. |
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Can I cancel my subscription at any time? |
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Subscriptions can be cancelled upon 30 days notice. No refunds will be issued for any unused portion of your subscription. |
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Do I have to renew my subscription? |
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No. All subscriptions will be automatically renewed unless FRC is informed otherwise. |
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Is my personal information secure? |
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The protection and security of your personal information is of utmost importance to FRC. All information is stored behind secure firewalls, and we use industry standard 128 bit SSL encryption for all billing information. As well, we will never sell or share your information with any third party without your express written consent. |
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| Navigation & Accessibility |
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Can I access my Personal Trade Portfolio from anywhere? |
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FRC’s service is fully web-based and can be accessed from any computer that is connected to the internet. In addition, your Personal Trade Portfolio data is stored on FRC’s servers, so that it is accessible to you from any computer. |
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| Trading & Researching |
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How do you decide what trades to display as “Historical Winners”? |
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FRC analyzes every possible combination of entry and exit dates for all contracts that we cover, including all legitimate spreads. We then select trades that have historically had a greater than 85% probability of being a successful trade. Only those trades that have an entry date within the next 60 days are displayed. |
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On what period are your correlation numbers and graphs based? |
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All correlations are based on the full period available in our database for the contract you are studying. Each graph will indicate the number of years being analyzed. |
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I am looking to study a particular spread, but your system will not provide me with the contract symbol I am looking for on the sell side of the spread. What is wrong? |
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FRC is set up to study as many legitimate spreads as possible, but does not allow spread studies where the 2 sides of the spread are completely unrelated (eg. Gold and orange juice). We have carefully coded our system with a complete spread catalogue, but if you feel that we are missing some, please send an email to Support@FuturesResearchCorp.com with your request. |
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I do not see the market for which I am looking to study available. Is it available? |
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FRC tracks all of the most liquid contracts that are traded worldwide. Our full listing is available under our “Symbols” link. If there is one that we do not currently cover that you would like to see, please send your suggestion to Support@FuturesResearchCorp.com |
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Why do some of the seasonal composite lines jump/jog on the charts? |
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When looking at a long term seasonal of a futures contract, it must be remembered that some contracts have not traded for the same period each year for the full history. The jogs in the lines just connect the seasonal patterns for the different periods.
For example, a December contract may have traded only between June 1 and December 20 between 1980 and 2000, but from 2001 onward it has traded from March 1 to December 20. In a case such as this, you will see the seasonal line jog at the point where the additional 2001 trading period meets the shortened 1980-2000 trading period. For this example the seasonal line would possibly have a jog from May 31 to June 1. These jogs do not represent a jump or fall in the seasonal pattern, but merely connect periods where a different number of years of trading are available. |
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Why do some of the trade analysis results have missing years in the output? |
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Over time, exchanges have sometimes shortened or extended the periods over which some contracts have traded. Because of this, sometimes you may be using entry and exit dates which were only available for some of the years within the normal history we provide. In this case we provide the results for the years in which the contract actually traded between the dates selected. |
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